Accomplishing this requires a foundation of strong communication skills, critical listening capabilities and a robust process for converting people’s ideas into continuous improvement action. The PCL 101 course was designed by AME to provide organizations with a comprehensive overview of people-centric leadership and the behaviors required to build a culture where every day, everyone is fulfilled by pursuing excellence and everybody flourishes. If you’re interested in improving leadership behaviors and increasing engagement, the AME PCL 101 Course is for you.
Marc Kuzik is the continuous improvement manager for Argus Machine. Kuzik recently brought 14 of his teammembers to attend the PCL 101 workshop in Edmonton. "I believe the content within the people-centric leadership (workshop) is that keystone that has been our missing link—a link if you will—between the lean tools and our lean thinking or lean management. This is really, I think, a great opportunity to give our employees the ability to have good conversations. The content in this course changed the conversation that we’re having between colleagues and team members. It started even during the break time at the 101. I think it gives us tools we’ve never been taught and how to ask good clear questions and start to listen to those answers. That, to me, is changing the conversation and allows us to achieve enterprise excellence.”
Ron Harper, AME board past chairman and president of Cogent Power, has been formally working with people-centric leadership for more than 10 years. “You need to engage the whole person. So, if you take a look at you, me and anybody else that is working in an organization or company that has a responsibility—we all have different roles in our lives—and that role could be as a parent or a hockey coach. It could be a volunteer in a hospital. We all carry different roles and to be dealing with the whole person in a leadership capacity is about not just looking at the employee part of that person in terms of the way you engage with them, you actually are engaging with the whole person in all the roles of their life.”
Lisa Weis is a people-centric, lean/continuous improvement expert, with more than 20 years of demonstrated success in helping hundreds of public and private organizations achieve their vision and meet their strategic goals by engaging people, implementing enterprise excellence and inspiring innovation. Weis has helped a diverse spectrum of organizations in the manufacturing, government (federal, state, local), healthcare, education and service industries. She is the head of curriculum development for the Association of Manufacturing Excellence people-centric leadership initiative to provide leaders with the skills to leverage the knowledge and capabilities inherent in their employees and build an engaged culture. Weis is a member of the AME Mid-Atlantic regional board and an AME Excellence Award assessor. She holds a Bachelor of Science degree in chemical engineering from the University of Delaware